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FAQ's
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Q. How long can i keep the skip for?
A. Skips are hired for up to 10 days. If you fill the skip before this time, you can call us and we will collect it sooner. For a longer hire period, please call 0121 555 6060 and ask one of our friendly team.
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Q. How much does it cost to hire a skip?
A. The price depends on the size of skip that you hire, and whether or not the skip will be placed on private property or the public highway. Please see our skip guide for more details.
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Q. Do I need to be at the property when you deliver/collect skip?
A. If your payment is taken via a debit/credit card you will not need to be at the property.
Q. How and when do we pay?
A. You can pay by credit/debit card over the phone or via our website. We also accept cash on delivery.
Q. Are there any hidden costs?
A. Our prices are fully inclusive of delivery, collection and disposal of your waste. There are no hidden costs.
Q. What can I put in the skip?
A. You may put any general waste into the skip that you hire, this includes soil, brick, general household waste, garden waste, wood, plastics, metals, glass etc
Q. Is there anything I can't put in the skip?
A. Asbestos, Plasterboard, Batteries, Fridges/Fridge Freezers, Televisions, Computer Screens, fluorescent Light Tubes and any other form of Light Tube, Gas Cylinders or Pressurised Containers, Tyres, Liquids, i.e Oil, Paint, Fuel etc.
Please note if any of these items are placed in your skip it will be removed by the driver before the skip is taken for waste processing.
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Q. Will the skip damage my drive?
A. Due to the weight of the skips and the stabilizing equipment of the vehicles which is needed to lift heavy skips, damage is sometimes possible, however, our drivers are very experienced and are trained to minimise risk. If you are concerned about possible damage please contact us or mention at the time of booking.
Please note that once we vacate the highway, you automatically agree to indemnify us for any damage that occurs whilst on your property
Q. Can you put skips on a road?
A. Yes, we can place skips on a road. However, For skips that need to be placed on the road, footpath or grass verge, we have a legal requirement to apply for a permit with the local council. This normally takes 24hrs and there is a charge, depending on which council you come under. Check with the office when ordering. As an alternative option to this, you may want to consider our Wait & Load service.
Q. What is "Wait & Load"?
A. Wait & Load is a service we offer at no extra cost. When the driver delivers the skip, he will then wait for up to 30 minutes while you to fill the skip. He will then take it away. This eliminates the need to obtain permits, and is also ideal if you don't want a skip sat outside your house.
Q. How high can I load the skip?
A. By law, skips must be loaded no higher than the sides of the skip. The use of boards to build the sides up is prohibited. Most importantly, the skip must be loaded securely and responsibly so that it is safe for road transport. The laws governing the acceptable use of skips can be found in the Highways Act 1980 - section 139 road traffic regulations act 1984. If any items are considered to be overflowing or dangerous, our staff will remove them before the skip is taken away.
Q. What happens once the skip has been filled?
A. Call us to let us know you have finished with the skip. Our driver will then come to collect, usually within 48 hours but occasionally longer. The skip is then taken to our waste transfer station, where it will be processed for recycling. We consistently achieve a recycling rate of approximately 80%.
Terms + Conditions
'The Provider' means Grinsells Skip Hire.
'The Hirer' means the customer of the Provider.
All Services
The Terms and Conditions of Grinsells Skip Hire for the time being in force shall in all cases supersede any conflicting terms and conditions of the customer.
The contents of all skips hired remain the property of the Hirer until the Provider is paid in full.
All skips are deposited, collected and left at the Hirer's risk. Any damage to persons or property caused by the depositing, collecting or moving skips is the Hirer's responsibility, including theft. Once the skip has been deposited by the Provider, it must not be removed or relocated by anyone other than the Provider.
The Provider will obtain written permission from the relevant Highway Authority for the depositing of all skips on a highway and will renew such permission for the duration of the hire, as agent for and on behalf of the Hirer. The Hirer will pay all costs in relation to any permits required.
The Provider will provide all necessary lighting and cones for the skip, but it is the Hirer's responsibility to ensure that lights and warning cones are in position for the hiring period. If any lights or cones are damaged or stolen the Hirer must contact the Provider to ensure that adequate protection is maintained during the hire period.
No asbestos-based materials, chemicals, liquids, tyres, fridges, freezers or car batteries of any kind are to be placed into skips.
In order to prevent debris falling during transit, the skip must not be loaded above the top of the skip sides.
Where no person is available to sign, then placement of the order is taken as acceptance of these terms and conditions. Any problems or difficulties must be notified within twenty four hours.
Under no circumstances should wet concrete be poured into skips.
The Provider reserves the right to collect the skip at any time after the ten day period of hire without prior notification to the Hirer.
No fires are to be lit in the skip.
Cancellations can only be accepted no less than 2 hours before the due delivery time of the skip. Refunds will be given at the discretion of the management.
Should the provider arrive to find that the delivery/collection of a skip cannot be completed as planned, a £50 wasted journey fee will be levied.
The provider shall not be liable for any susequential expense, liability, loss or claim proceeding whatsoever caused by or arising from late delivery/collection, non delivery, breakdown or stoppage of any kind